Penalties and fines - CLIENTS

Additional Fees: The following additional fees may apply during the rental period, depending on the services you select:

• Road Assistance 🛠️: 5 EUR/day for roadside help, trailer assistance, and delivery support. This service can be activated or deactivated before the rental.

• Additional Driver 👥: 5 EUR/day for adding an additional driver to your rental agreement. This option can be turned on or off before the rental.

Below is a detailed list of penalties and fines that may apply to Auto-rent.lt clients:

• Loss or damage to car keys/documents – Full reimbursement of reasonable costs plus an administrative fee of €200.

• Smoking or littering in the car – A fine of €200.

• Damage or defacement of the car interior – €200 plus reimbursement of repair costs.

• Loss or damage to fire extinguisher – A fine of €40.

• Loss or damage to first aid kit – A fine of €40.

• Loss or damage to spare wheel – A fine of €200.

• Loss or damage to emergency reflective triangle – A fine of €20.

• Loss or damage to vehicle registration or insurance documents – A fine of €20 per item.

• Damage to tyres – A fine of €50 plus the cost of replacing the full set of tyres.

• Loss or damage to rims – A fine ranging from €150 to €300, depending on the model.

• Traffic violations – €20 administrative fee plus any penalties imposed by third parties.

• Speeding (30 km/h over the limit) – Written warning for the first violation. For repeated violations, a fine is applied based on road traffic regulations.

• Speeding (50 km/h over the limit) – Written warning for the first violation. For repeated violations, the car’s engine may be blocked, and the agreement terminated. Retrieval costs will be charged to the renter.

• Repeatedly exceeding the speed limit by over 20 km/h – A fine of €500 for continued breaches.

• Failure or delay in reporting an accident – A fine of €200.

• Damage in an accident caused by the renter – A fine of €300 plus full reimbursement of repair costs, assessed case by case.

• Improper use of the car (e.g., commercial services, racing) – A fine of €1,000.

• Using the vehicle for activities prohibited by law (e.g., transporting dangerous goods, driving on circuit tracks) – A fine of €500.

• Driving under the influence of alcohol (above 0.00 per mille), narcotics, or other substances affecting mental state – A fine of €2,500. This includes cases where alcohol or intoxicating substances were consumed after a traffic accident before its circumstances were established, or if a blood alcohol or intoxication test was refused. The fine also applies if another person was allowed to drive under the influence.

• Excessive acceleration – Repeated breaches may result in an additional charge of up to 50% of the rental fee and reimbursement for wear and tear costs.

• Returning the car with an empty tank – A fine of €2 per missing litre of fuel (€1/kWh for EVs) plus reimbursement of reasonable costs and an administrative fee.

• Returning the car dirty – A fine of €20.

• Excessive dirtiness – Reimbursement for cleaning costs plus an administrative fee of €20.

• Leaving the car outside the parking zone – A fine of €200 plus reimbursement of retrieval costs.

• Leaving the car in an area without internet connectivity, requiring manual retrieval – A fine ranging from €50 to €200.

• Failure to lock the car via mobile app – A fine of €500 plus reimbursement of retrieval costs.

• Allowing unauthorized persons to use the account or vehicle – A fine of €700.

• Dangerous, reckless, or careless driving – A fine of €500.

• Leaving the vehicle in an unusable condition for future trips – A fine of €100.

• Failure to return vehicle keys after ending a trip – A fine of €50 if the keys are not returned within 2 hours after notification.

• Payment failure – A penalty of 10% of the due amount is charged daily if payment fails due to insufficient funds.
  

• Administrative fee for responding to police or institutional inquiries - Fine of €5 for processing traffic or legal inquiries.

• Leaving a vehicle in an unauthorized state of charge (for EVs) - Fine of €15–€30 if the vehicle is left with insufficient charge (less than 10 km range) or in "turtle mode."

• Using the vehicle while knowingly infected with COVID-19 or similar illnesses - Fine of €30 for cleaning and disinfection costs.

• Damage caused due to incorrect fuel usage - Full reimbursement of damages and compensation costs, depending on the extent of the damage.

• Reimbursement of downtime costs caused by renter actions - Fine of €185 for forced vehicle towing to storage, plus additional downtime costs if applicable.

• Improper use or damage to vehicle accessories (e.g., charging cables, Fuel Cards) - Fine of €50–€500 depending on the item and extent of damage/misuse.

• Requesting invoice corrections - Fine of €10 administrative fee for corrections to VAT invoices.

• Professional cleaning fees for excessive dirt or odors - Fine of €100 for substantial cleaning beyond normal use, such as nicotine odors or stains.

• Forcible towing to storage due to renter violation - Fine of €185 for towing, plus additional costs for storage and retrieval if applicable.
  
  Suppose the vehicle is damaged in a traffic accident caused by you (or someone you allowed to use the vehicle) while under the influence, participating in sports competitions, or otherwise violating the Terms. In that case, you will be required to fully compensate us for the damages.
  
  During the rental period, the customer is responsible for any cross-border vignettes, road fees, parking fees, tolls, or other similar charges incurred. The customer agrees to cover these expenses in addition to the rental fee, and acknowledges that failure to pay such fees may result in penalties or additional charges.
  
  It is the renter’s responsibility to immediately report any issues, damage, breakdowns, or accidents via the mobile app. In the event that the app is unavailable, the renter must notify our support team as soon as possible by calling +37069527777 or emailing info@auto-rent.lt. The renter must also upload clear photos of the issue or damage to the app to document the condition of the vehicle. Failure to report issues promptly may result in fines and/or penalties.
  
  In case of a breakdown or emergency, renters are required to contact emergency services directly if necessary and report the incident to our support team immediately. If the vehicle requires roadside assistance, the renter must follow the proper procedure outlined in the app (if road assistant was turned on before the rent). Any costs incurred due to user error (e.g., running out of fuel, incorrect handling of the vehicle) will be the responsibility of the renter. We will assist with emergency services where applicable, but the renter is liable for any charges arising from avoidable incidents.
  
  Renters are responsible for ensuring the vehicle is in proper condition throughout the rental period. This includes checking tire pressure, ensuring the car is clean, and performing general upkeep (e.g., refueling, recharging). Failure to adequately maintain the vehicle may result in fines or penalties, especially if neglect leads to additional damage or operational issues. Renters must ensure the vehicle is returned in a clean and fully functional state.
  

For more information, visit our Terms and Conditions page.

Important:
Penalty payments will be charged to the customer’s credit card.

We strongly encourage all renters to adhere to the rules to avoid penalties.